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  How AI and machine learning are helping to fight COVID-19 Artificial intelligence (AI) and machine learning are playing a key role in better understanding and addressing the COVID-19 crisis. Machine learning technology enables computers to mimic human intelligence and ingest large volumes of data to quickly identify patterns and insights.In the fight against COVID-19, organizations have been quick to apply their machine learning expertise in several areas: scaling customer communications, understanding how COVID-19 spreads, and speeding up research and treatment. AI can also be employed to help detect, diagnose and prevent the spread of the virus. Algorithms that identify patterns and anomalies are already working to detect and predict the spread of COVID-19 , while image recognition systems are speeding up medical diagnosis. AI-powered early warning systems can help detect epidemiological patterns by mining mainstream news, online content and other information channels in multipl